Leveraging Texting To Build Relationships

Dr. Margaret Wheatley, one of my favorite leadership writers and experts, has been quoted as saying, “Relationships are all there is. Everything in the universe only exists because it is in relationship to everything else.”

When this quote is combined with the idea that the status of a relationship can best be defined by the last five conversations, we’re left with a powerful argument for occasional, thoughtful texting.

This use for texting was one I used after my older sister headed home (out of state) in mid-October. She had shared a long weekend with us that included some great food, biking, superb weather and lots of good conversation.

I was especially pleased that our three college-age sons came by and spent so much time with us. I wanted them to know I appreciated their involvement.

Since they were all back in classes when the thought occurred to me on Monday morning, texting seemed like the perfect solution. Without adding to their email or interrupting them with a phone call, it let me do the following:

  • Thank them for sharing some of their weekend with my wife, my sister and me.
  • Wish them a good start to their week.
  • Let them know the respect my sister has for them.
  • Share my thoughts immediately before they were “lost”.

I’m a huge believer in the value of face-to-face conversation, but when the thought is brief and the other person isn’t available, texting can be a great way to support a relationship.

“Appreciation is a wonderful thing. It makes what is excellent in others belong to us as well.” Voltaire

Question: Who in your personal or business network would appreciate a text to acknowledgement them right now?